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Terms & Conditions

Last Updated: [Insert Date]

Welcome to the website of Trinventor Solution Sdn. Bhd. (“Trinventor Solution”, “we”, “our”, “us”). By accessing or using our website trinventorsolution.com.my (“Website”), you agree to comply with and be bound by these Terms & Conditions (“Terms”). If you do not agree, please stop using the Website.

These Terms govern your use of the Website only and do not apply to product sales, service agreements, or training contracts, which may have separate terms.


1. Purpose of the Website

This Website provides general information on:

  • The products we distribute (3D printers, 3D scanners, software, and related solutions)

  • Technical specifications, brochures, and product information

  • Training, installation, and project photos

  • Company background and contact information

No e-commerce transactions are conducted on this Website.


2. Intellectual Property Rights

  • All Website content—including text, photos, diagrams, videos, PDFs, product descriptions, logos, and downloadable files—is owned by Trinventor Solution or its licensors/manufacturers.

  • Content may not be reproduced, copied, distributed, republished, or modified without written permission.

  • Customer logos, installation photos, and success stories are published with permission.

    • Customers may request removal at any time by contacting us.


3. Use of Website Content

You may:

  • View and print content for personal or internal corporate reference only.

You may not:

  • Reproduce content for commercial use

  • Edit or alter Website materials

  • Publish Website content on other platforms without approval

  • Use any photos, logos, or media to imply endorsement without our permission


4. Accuracy of Information

We make reasonable efforts to ensure the accuracy and timeliness of the information on this Website.
However:

  • Specifications and product features may change without notice

  • Errors or outdated information may occur

  • The Website content is provided for reference only

We recommend contacting us directly to confirm any technical details.


5. Third-Party Links & External Content

Our Website may contain links to:

  • Manufacturers’ portals

  • Software download pages

  • Partner or distributor websites

  • External resources

We are not responsible for:

  • The accuracy, safety, or content of those websites

  • Any losses or damages arising from your use of third-party resources

Accessing external links is at your own risk.


6. User Submissions

When you submit:

  • Contact forms

  • Inquiry messages

  • Quotation requests

You confirm that the information provided is accurate and that you are authorized to represent your company (if applicable).

We reserve the right to ignore spam, incomplete submissions, or misleading information.


7. Privacy & Data Handling

We may collect basic information such as:

  • Name

  • Phone number

  • Email address

  • Company name

We only use this information to:

  • Respond to inquiries

  • Provide quotations or product information

  • Arrange demonstrations, installations, or support

We do not sell, rent, or trade personal information.
For more details, refer to our Privacy Policy.


8. Photos, Logos & Media Usage

  • Installation and training photos may include customer premises or equipment.

  • Customer logos may be displayed to highlight portfolio and expertise.

  • If any customer prefers their materials removed, contact us and we will remove them promptly.


9. Prohibited Uses

You may not use the Website to:

  • Upload malware, viruses, or harmful code

  • Interfere with website operations or security

  • Attempt unauthorized access to servers or databases

  • Copy, scrape, or harvest Website data

  • Use automated tools (bots, crawlers) without permission

  • Misrepresent your affiliation with us


10. Website Availability

We aim to keep the Website accessible at all times.
However, we do not guarantee:

  • Continuous or error-free operation

  • That the Website will be free from interruptions

  • That the Website or hosting server will be free from malware

Maintenance or updates may temporarily affect availability.


11. Disclaimer of Warranties

This Website is provided “as is” and “as available”, without warranties of any kind, including:

  • Accuracy

  • Completeness

  • Fitness for a particular purpose

  • Non-infringement

All product specifications, technical data, and performance details are subject to manufacturer updates.


12. Limitation of Liability

To the fullest extent permitted by law, Trinventor Solution shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:

  • Loss of data

  • Loss of business opportunities

  • Loss resulting from reliance on Website information

  • Damages arising from third-party links or downloads

Your use of the Website is at your own risk.


13. Indemnification

You agree to indemnify and hold harmless Trinventor Solution from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of the Website

  • Violation of these Terms

  • Infringement of intellectual property rights


14. Governing Law

These Terms & Conditions are governed by and interpreted under the laws of Malaysia.
Any disputes arising from Website use shall be resolved under the jurisdiction of Malaysian courts.


15. Changes to Terms

We may update or modify these Terms at any time.
Changes will be posted on this page with a revised “Last Updated” date.
Continued use of the Website signifies your acceptance of updated Terms.


16. Contact Information

For inquiries regarding these Terms or requests to remove media, please contact:

Trinventor Solution Sdn. Bhd.
Email: [Insert Email]
Phone: +60 32381 2228

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Thank you! 

Your submission has been received. Someone from our team will contact you soon.

If you have any urgent issue,
please contat us by phone
@ +60 12716 8839

Book a Demo

Terms & Conditions

On-site demos are available in most areas of Peninsular Malaysia, and depend on the product model. For some locations or models we may need to arrange a different format - we will confirm within one working day.

Product Inquiry Form

Terms & Conditions